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SPA ETIQUETTE

The spa environment is one of tranquillity and relaxation. Please respect the quiet and privacy of other guests. We kindly request that you refrain from using mobile phones and cameras. It is recommended that you leave valuables in your locker. The spa cannot assume liability for any valuables.

HEALTH CONCERNS

Please advise us of any health conditions, allergies or injuries that could affect your treatments or use of the spa facilities.


SMOKING POLICY

No smoking is allowed inside the facilities


EXPERIENCE

To make the most of your spa experience and support the benefits of your treatment, we recommend that you arrive minimum 30 minutes before your scheduled time to enjoy our inviting wellness area. For your convenience, the spa will provide towels, slippers, shower caps and all amenities required for use during your visit. During all treatments you will be properly covered to ensure your privacy


SPA ATTIRE

Your secure locker contains a towel, grown and slippers. Kindly remove all jewelry and place in the locker. Out of respect for different cultures. All guests are requested to wear appropriate clothing and shoes in the Spa and Thermal Facility.


PERSONAL ITEMS

Although every effort is made to ensure the safety of our guests’ personal belongings, we regret that the Spa accepts no responsibility for damage or loss by means of theft, fire or any other cause whatsoever


RESERVATIONS

Advanced booking is highly recommended to ensure preferred times are available, particularly if you choose to enjoy multiple bookings during your stay. The spa provides walk-in bookings based on availability

 

PREGNANCY

Please allow us to assist you in selecting suitable services for this special time. We recommend that you check with your physician first.


MINIMUM AGE

Guests above the age of 16 are welcome in the Spa and Fitness Area. Guest under the age of 16 must be accompanied by an adult when having a spa treatment.


GIFT CERTIFICATES

Our gift certificates make a wonderful present for any special occasion. Please call or personally enquire at the Spa reception for details and purchase, or directly buy online on our website.


LATENESS & CANCELLATION POLICY

Please be aware that your late arrival may result in a reduction of treatment time as courtesy to our next guest. We kindly ask our guests to give a minimum of 6 hours notice for cancellations. Less than 6 hours notice, you will be charged 50 % of your treatment.


SPA CARE PROFESSIONEL

Ghoson Spa and Wellness employs only the finest professionally accredited Spa care professionals. Continued education is assured through regular training programs. All staff approval as per Qatar Labor Law and Tajmeel accreditation will be available on designated areas.


THE PRODUCTS

We offer a number of internationally respected brands. Your Spa care professional will recommend the product range most suited to your specific requirements. Kindly note that products purchased are nonrefundable.